Answers

Q: How Do I Join LearnWPT?

Becoming a member of LearnWPT.com is fast and easy.

The first step is to purchase a $5 First Month Membership. This will setup your account and send you an email to obtain a password to login and view the LearnWPT Membership Features, including the WPT GTO Trainer and Strategy Episodes.

We have several Membership upgrade options available after you join, including Monthly and Yearly Plans.

Just go to learnwpt.com and click the Join Now button.

A popup will appear where you can enter your email address and credit card information.

After your purchase is confirmed a receipt will be sent to your email.

A second email will be sent to you with instructions on how to set your password so you can start using the Membership Features immediately after setting your password and logging in to the site.

For more information about what a Membership to LearnWPT can do for your game click here: https://learnwpt.com/

After your $5 First Month of Membership you will be automatically renewed to a $29 Silver Monthly Membership unless you upgrade to a different LearnWPT Membership Tier or cancel. 

See our Terms of Service for more information. 

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Q: How Do I Set My Password?

After you purchase a Membership our system automatically sends out an email with a link to set your password.

You’ll need your username to set your password. Your username is the email address that you used to join LearnWPT. Once you set it, make sure to record your password so you don't forget it.

Sometimes these emails get caught in your spam folder, so make sure you check there if you don’t see the email in your inbox.

After you create your password, you can always change it in the My Account Dashboard.

If you don't remember your password and need to reset it, click LOGIN and the FORGOT PASSWORD button. Enter the email address associated with your Membership and click the SEND EMAIL button. You will receive a Password Reset Email in your inbox. 

If you can’t locate the password reset email or have any other problems, simply contact us and we will be happy to assist you!

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Q: What's Included in the $5 First Month Membership?

New LearnWPT Members start on the path to playing better poker for just $5!  

$5 for Your First 30 Days of Membership gives you access to:

• 2 WPT GTO Trainer Scenarios

  • 1 Cash and 1 Multi-Table training scenarios
  • NOTE: Upgrade anytime to a Monthly or Yearly tier for more training scenarios

15 Game-Changing Strategy Episodes 

  • NOTE: Upgrade anytime to a Monthly or Yearly tier to access the full library of over 350+ videos

• The LearnWPT Membership Features

Please note all purchases on LearnWPT.com are in US Funds.

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Q: Trouble Logging In?

You will need to be logged in to the site to use any of the LearnWPT Membership features available to you on your current Membership Plan.

To Login, go to www.learnwpt.com and click the gray LOGIN button in the top right hand corner of the screen.

Enter your username (the email address you used to join LearnWPT) and your password, then click the blue LOGIN button to submit.

If you don't remember your password and need to reset it, click LOGIN and the FORGOT PASSWORD button. Enter the email address associated with your Membership and click the SEND EMAIL button. You will receive a Password Reset Email in your inbox. 

Change your password after logging in by clicking the My Account button.

If you have difficulty logging in from an Apple device you may need to turn off your Private Browsing setting (see below) and it also helps to clear your history and cookies and attempt to login again.

To turn off your Private Browsing setting: Open Safari > Tap the pages icon > Tap Private then Done (While private browsing is on, Safari appears black or dark instead of white or gray) https://support.apple.com/en-us/HT203036

To clear your history and cookies: Tap Settings > Safari > Clear History and Website Data

If you can’t locate the password reset email or have any other problems, simply contact us and we will be happy to assist you!

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Q: How Do I Make Sure I’m Receiving Emails From LearnWPT?

To make sure you receive emails from LearnWPT, including new Strategy Episode emails and special announcements, you’ll need to whitelist our email address.

Here’s a quick and easy tutorial on how to make sure you don’t miss anything https://learnwpt.com/whitelisting-instructions.

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Q: Can I Join as a Monthly or Yearly Member?

New LearnWPT Members begin their journey to improvement by purchasing a $5 First Month Membership.

You can immediately upgrade to Monthly Membership or Yearly Member to gain full access to all of the LearnWPT Features as soon as you updgrae from the $5 First Month Membership.

We have three tiers of Membership to make it easy for you to choose the plan that best fits your budget, schedule, and stage in your development as a player. Click here for more information on each LearnWPT Membership Tier. 

When upgrading your current Subscription Plan to a higher Membership Tier, a prorated credit from your existing plan will be applied to your new plan. You will never lose value by upgrading!

To upgrade, login to your LearnWPT.com Membership and click on the My Account button. Under Available Plans you can select your Membership upgrade by toggling between Monthly or Yearly payment schedule and clicking the SWITCH TO NOW button.

Your credit card on file will be charged the Membership fee and you will now enjoy LearnWPT.com as a Yearly or Monthly Member!

Please note all purchases on LearnWPT.com are in US Funds.

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Q: What's Included in the Monthly Plans?

We currently have three Monthly Membership Tiers for you to choose from that best fits your budget, schedule, and stage in your development as a player:

$29 Monthly Silver Tier, $59 Monthly Gold Tier, and $99 Monthly Platinum Tier

As a Monthly Member of LearnWPT.com you gain access to:

• WPT GTO Trainer Scenarios

  • Silver Monthly Members have access to 6 training scenarios
  • Gold Monthly Members have access to 14 training scenarios
  • Platinum Monthly Members have access to 80+ training scenarios
  • BONUS: Upgrade a Yearly term and receive extra training scenarios

The on-demand library of over 350+ Game-Changing Strategy Episodes

• The LearnWPT Membership Features

*Silver and Gold Monthly Members receive Preferred Pricing of $200 off the original ticket price and Platinum Monthly Members receive Preferred Pricing of $300 off the original ticket price of 2-Day and 3-Day Live Workshops. Offers cannot be combined, best offer is used at time of checkout.

Please note all purchases on LearnWPT.com are in US Funds.

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Q: What's Included in the Yearly Plans?

We currently have three Yearly Membership Tiers for you to choose from that best fits your budget, schedule, and stage in your development as a player:

$288 Yearly Silver Tier, $588 Yearly Gold Tier, and $996 Yearly Platinum Tier 

As a Yearly Member of LearnWPT.com you gain access to:

• WPT GTO Trainer Scenarios

  • Silver Yearly Members have access to 7 training scenarios
  • Gold Yearly Members have access to 16 training scenarios
  • Platinum Yearly Members have access to 80+ training scenarios 
  • BONUS: Platinum Members receive Dynamic Drilling Packs - the most powerful way to train!

• The on-demand library of over 350+ Game-Changing Strategy Episodes

• The LearnWPT Membership Features

*Silver and Gold Yearly Members receive Preferred Pricing of $500 off the original ticket price and Platinum Yearly Members receive Preferred Pricing of $600 off the original ticket price of 2-Day and 3-Day Live Workshops. Offers cannot be combined, best offer is used at time of checkout.

Please note all purchases on LearnWPT.com are in US Funds.

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Q: How Do I Know Using My Credit Card Is Safe On LearnWPT.com?

LearnWPT employees and agents NEVER have access to your credit card details other than the type of card, the last 4 digits and the expiration date. Your full credit card number and CVV code are not stored anywhere on the site.

Instead, we use an industry-leading third-party payment processor for all credit card transactions on LearnWPT.com. This payment processor is a PCI Level 1 Service Provider and is audited regularly for compliance to this regulation.

PCI Level 1 is the most stringent certification available for the payment processing industry.

For more information regarding PCI Compliance, please visit https://www.pcisecuritystandards.org/pci_security/

In addition, we protect your login information, such as your email address and password, using secure HTTPS protocol.

Anytime you visit LearnWPT.com you can see this by noting the green lock symbol and the https appearing before our web address (your browser should always read https://learnwpt.com).

You can check our site reputation at any time by clicking on this link

https://sitecheck.sucuri.net/results/learnwpt.com

We are dedicated to maintaining the highest level of protection for our customers and regularly audit our security protocols and standards.

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Q: How Do I Update My Account Info (Login/Payment/Membership)?

You may update your account information at any time on the My Account Dashboard.

Login into www.learnwpt.com with your username and password (your username is the email address you used to join LearnWPT).

If you need to reset your password, click the FORGOT PASSWORD button, enter the email address associated with your Membership and click the SEND EMAIL button. You will receive a Password Reset Email in your inbox. 

On the My Account page there are four sections where you can manage all of your account information:

BASIC INFO - Your current email address, Ask a Pro username, and password is displayed here (your email address is also your username for logging in to the site). Update your email address by clicking Change email. Update your password by clicking Change Password. Update your username by clicking Change username & hometown.

Remember that if you change your email this will become your new LearnWPT.com username, so you’ll need to enter your updated email the next time you login.

Also, make sure to write down your new password in a secure location, so you can access the site in the future.

PAYMENT METHOD - The last 4 digits of the current credit card and the card type (Visa, MasterCard, etc.) you are using for your LearnWPT Membership are displayed here. Update your payment info by clicking Update Payment Info.

PLAN DETAILS - Your current LearnWPT Membership Plan information is displayed here, including the next billing date. You may cancel your membership at any time by clicking the Cancel Membership button.

AVAILABLE PLANS - You may upgrade your Membership at any time by to a new Monthly or Yearly Membership Tier in this section. You will never lose value by upgrading! When upgrading your current Subscription Plan to a higher Membership Tier, a prorated credit from your existing plan will be applied to your new plan. 

Please note: If you choose to downgrade your Subscription Plan, your new plan's pricing will take effect on your renewal date. Features available to your current paid active Membership Tier Subscription Level will be available until the anniversary date.

LIVE EVENTS - Here you can view any tickets purchased to our LearnWPT Live Workshops.

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Q: How Do I Cancel My Membership?

We hope you enjoy improving your game so much at LearnWPT that you won’t want to cancel, but in case you do, here’s how.

You may cancel your Membership at any time in the My Account Dashboard, via our contact page, or emailing support at [email protected]

Login into learnwpt.com with your username and password (your username is the email you used to join LearnWPT).

If you need to reset your password, click the FORGOT PASSWORD button to receive a Password Reset Email in your inbox. 

After you login, click My Account (next to the Logout button at the top right hand of the screen).

On the My Account page under Plan Details click the Cancel Membership link.

If you want to rejoin LearnWPT in the future we will save your username and password. You can rejoin at any time to access all of the LearnWPT Membership Features including current Episodes and WPT GTO Trainer scenarios.

Please note: If you elect to cancel your membership you will lose access to the Membership Features including Strategy Episodes, Ask a Pro, and the WPT GTO Trainer at the end of your current paid term.

You may regain access to these Membership Features in the future by rejoining LearnWPT and maintaining a paid Monthly or Yearly Membership. See our Terms of Service.

If you do decide to cancel your Membership, we’d like to know why. Please contact us with any comments or suggestions on how we can improve the Membership experience.

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Q: How Do I Watch My Strategy Episodes?

You will need to be logged in to the site to view any of the Strategy Episodes available to you on your current Membership Plan.

To Login, go to www.learnwpt.com and click the gray Login button in the top right hand corner of the screen.

Enter your username (the email address you used to join LearnWPT) and your password, then click the blue key button to submit.

If you need to reset your password, click the FORGOT PASSWORD button to receive a Password Reset Email in your inbox. 

Once you successfully login, you will be redirected immediately to the My Episodes Dashboard. Click an Episode to start playing it.

Please note that you’ll only need to click once to open an Episode. Clicking the Episode again after it opens will pause the video. You can click anywhere on the video to resume the Episode.

Note that if you hover your mouse cursor over the video player, you will see controls pop up for the video. Here you can fast forward, rewind, adjust playback volume, or play the video in full-screen mode.

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Q: What is a LearnWPT Live Workshop?

LearnWPT Live Strategy Workshops are your chance to attend an interactive event that provides a clear game plan for Tournament or Cash Game players at an intermediate or advanced level. 

At a LearnWPT Live Workshop you'll learn comprehensive approach used by Professional Poker players to win more, make deep runs, and maximize ROI (return on investment).

You'll also get the chance to ask all of your No-Limit Hold'em strategy questions and get real answers from the LearnWPT Pros, take home a strategy workbook filled with your notes and plans for future, and walk away with confidence to make better decisions at the table. 

Members of LearnWPT.com receive Preferred Pricing (up to $600 off) on 2-Day or 3-Day Live Workshops just by being a Member. Not a Member? Click here for more information on Member Preferred Pricing

To view our schedule please click here: www.learnwpt.com/live/

See our Terms of Service for more information. 

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Q: What's the WPT GTO Trainer Feature? How Do I Use it?

The WPT GTO Trainer allows you to play hands online through true Nash equilibrium solutions to various No-Limit Hold'em poker scenarios (over 1 BILLION individual decisions have already been generated and solved - and counting!) and get immediate feedback based on mathematical facts, not opinions or maybes.

The WPT GTO Trainer is laser focused on plugging your leaks and training you for peak performance by allowing you to choose the specific situations that give you the most trouble at the table. Practice and train as often as you like, get real time feedback on trouble spots, and Ask the LearnWPT Pros for help with one click.

Learn more about this powerful tool here: https://learnwpt.com/gto/

To access the WPT GTO Trainer while logged in to your LearnWPT Membership, click TRAINER in the navigation bar or mobile menu and you will be taken to the GTO Trainer Scenarios.

For more information about this invaluable tool click here: The WPT GTO Trainer: Get Started

Please note that by using this feature, your question may be used in a future learning tools, and you agree to let LearnWPT use your hand replay as described in our Terms of Service.

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Q: What's the Ask a Pro Feature? How Do I Use it?

Want to know if you played it right? With Ask a Pro you can get real answers direct from the LearnWPT Pros.

Members of LearnWPT can use the Ask a Pro Feature to ask any poker strategy related questions to our Pros.

To access Ask a Pro, Login into www.learnwpt.com with your username and password (your username is the email you used to join LearnWPT).

On the My Episodes Dashboard, click the Ask a Pro tab and you will be taken to the Ask a Pro page.

Members can submit a video question by clicking the red “Record Your Video” button beneath the Ask a Video Question section. (Please note that while we review each submitted video question, only certain video questions will be selected for use in a future Strategy Episodes.)

Members can also ask written questions and get clear, concise, answers from LearnWPT Pros. There are two ways to maximize your learning with Ask a Pro. You can review and search for questions posted by your fellow Members or you can ask a question of your own. To create your own question click the field beneath the "How can we help?" section and submit your question.

Please note that by using this feature, your question may be used in a future Strategy Episode, and you agree to let LearnWPT use your footage as described in our Terms of Service.

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Q: What's the Hand Input Tool? How Do I Use It?

The Hand Input Tool (HIT) that allows LearnWPT.com Members to capture, replay, and share real hands they’ve played and receive analysis and feedback from friends, other members, and LearnWPT Pros.

The habit of recording hands you’ve played followed by analysis (and feedback) creates a positive feedback loop for improvement which allows you to find (and fix) leaks faster, while learning to make better decisions at the table.

We are exited to provide this invaluable tool for our Members to help create that loop and to provide them with guidance and helpful feedback.

To access HIT, login into www.learnwpt.com with your username and password (your username is the email you used to join LearnWPT).

On the My Episodes Dashboard, click the HIT tab and you will be taken to the Hand Input Tool page.

For more information about this invaluable tool click here: Are You Using HIT?

Please note that by using this feature, your question may be used in a future learning tools, and you agree to let LearnWPT use your hand replay as described in our Terms of Service.

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Q: Can I Download The Strategy Episodes?

The Strategy Episodes are not available for downloading.

All features of LearnWPT, including the Strategy Episodes, are only accessible by current paid members of LearnWPT. See our Terms of Service.

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Q: Does LearnWPT Accept Checks, PayPal, Bitcoin, or Cash?

No, LearnWPT only accepts credit cards or charge cards as payment options.

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Q: Why Was My Credit Card Declined?

LearnWPT accepts payment from all major credit and bank cards, however sometimes these charges may be declined by your financial institution for a variety of reasons.

When a decline occurs we do not receive any details other than a general decline from the card issuer.

The most common reasons for a decline are incorrect card information submitted at the time of purchase.

Please double check the information you are submitting matches your card exactly prior to attempting to complete your purchase, including the following:

-Complete credit card number exactly as it appears on your card

-Expiration date (mm/yy)

-For Visa, MasterCard, and Discover cardholders, the 3-digit CVV Code on the back of your card

-For American Express cardholders, the 4-digit CVV code on the front of your card

Make sure you verify this information is entered correctly and attempt to purchase a membership again.

If you’ve verified your card information is correct and the transaction is still getting declined, we recommend calling your card issuer and authorizing the charge for www.learnwpt.com, or simply trying a different credit card.

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Q: Can I Play Poker for Money or Prizes on LearnWPT?

LearnWPT is NOT a gaming or gambling site. The videos and information presented on this site are for educational purposes only. You can not play poker on this site for prizes or money or make any other wagers of any kind.

LearnWPT.com is dedicated to providing clear education and instruction for poker players of all skill levels.

For more information, please see our Terms of Service.

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